How deep is your experience in Telecom & media?

31 projects delivered in this sector. We staff engagements with engineers and delivery leads who've already shipped in Telecom & media — the domain literacy is learned, not looked up.

Which Telecom & media regulations and standards are you familiar with?

We work to TM Forum standards, telecoms regulators, content/DRM compliance, and data sovereignty. Every engagement starts with a compliance review so there's no ambiguity about which regimes apply, and every release ships with the audit trail your compliance team needs.

Can you integrate with our existing Telecom & media systems?

Yes — most of our engagements connect to BSS/OSS platforms (Amdocs, Netcracker, bespoke), CRM, billing, and content delivery networks. We adopt your existing integration patterns rather than imposing a new one, and we write data contracts before we write integration code.

How do you handle the scale and reliability demands of Telecom & media?

We design for carrier-grade availability, event streams at 100k+/s, and revenue assurance from day one, not as a post-launch afterthought. Performance budgets, SLO commitments, and ops runbooks are written into the statement of work.

Can we work with a dedicated team, or is it staff augmentation?

Either. Telecom & media engagements run under all three of our engagement models — dedicated teams, offshore development centres, or embedded staff augmentation. We pick the shape that matches your operating model, not our preferred one.

How quickly can you start a Telecom & media engagement?

Discovery typically runs two to four weeks from first call to signed statement of work. First-engineer start dates follow within another week or two. The exact timeline depends on the shape and on the clearance or onboarding your environment requires.

Sector · Telecom & media← All industries

Telecom & media software
with consumer-grade polish.

BSS/OSS, streaming platforms, billing, content delivery, and the customer-facing apps that run on top. We build at carrier scale with the UX bar of a consumer product.

31

projects in sector

Carrier-grade

platform engineering

TM Forum

BSS/OSS aligned

High-availability

delivery targets

What this sector teaches you

Commoditised product, differentiated experience.

Telecom and media sell near-identical products. The differentiation is in the experience — the self-service portal, the billing clarity, the content discovery. We build the systems that make the commodity feel premium.

Our work spans BSS/OSS modernisation, streaming platforms, content DRM, and consumer-facing apps. Every major build we've done here has been measured on NPS and self-service rate, not on feature count.

Selected work

Things we've shipped
in telecom.

A sample of what we've built in this sector. Client names omitted — we share them under NDA when you want to dig into a specific engagement.

Where you call us

The four problems we're hired to solve.

/01

BSS/OSS modernisation.

Order management, billing, provisioning, network inventory. Decomposing monoliths into event-driven services you can ship weekly.

/02

Streaming and content platforms.

Ingestion, transcoding, DRM, adaptive delivery. The full path from producer to player on 200ms bitrate switches.

/03

Self-service consumer apps.

Account management, usage, top-up, plan change. Built so customers stop calling the contact centre.

/04

Revenue assurance and fraud.

Real-time detection of SIM-box fraud, PRS abuse, interconnect leakage. ML models on live traffic, governance your audit team accepts.

What we ship here

Four things we've built repeatedly.

/01

Modern BSS stacks.

Catalogue, order orchestration, billing, provisioning. TM Forum-aligned, event-driven, observable end-to-end.

/02

OTT and streaming.

Catalogue, playback, DRM, analytics. Multi-region, cost-optimised CDN routing.

/03

Consumer apps and portals.

iOS, Android, web. Account, usage, top-up, support, chat. Polished, accessible, localised.

/04

Network / service analytics.

Real-time quality metrics, customer-experience insights, churn models. Surfaced to ops, care, and marketing alike.

How to engage

Three ways to work with us
in telecom.

Pick the shape that matches the commitment. Each model ships the same engineering standard — the difference is in the commercial and operating fit.

Dedicated teams

A cross-functional pod owning a workstream end-to-end.

Offshore development centre

A fully-managed engineering arm built in-region.

Staff augmentation

Senior engineers plugged straight into your team.

Trusted by our clients

What partners
tell us.

Most clients renew for a second engagement. The ones who don't usually hire someone from our team to run the project in-house.

We are a mental health charity and not tech minded. We needed to improve our patient registration system but wanted a company that we can relate to. Hassan took the time to meet with me and patiently went through our process to find a personalised solution for us. Hassan's team did a great job streamlining our process and connected our registration system to our patient management software. Whenever we have a glitch, they resolve this quickly. Cloudini provides a personal and efficient service and we have adopted them to be our IT provider.

Tien Kuei

CEO · Power to Live Foundation

I am writing to wholeheartedly recommend Cloudini as a premier bespoke software development agency. Our journey with them has been nothing short of exemplary, far exceeding our initial expectations. While many agencies can develop based on strict specifications, Cloudini demonstrated an incredible commitment to our project that was truly unparalleled.

Robert McPherson

Managing Director · RBM Global Ltd

Dragonfly has been working with the team at Cloudini for several years now on building out our web-based platform and APIs. One of their strengths is quickly building out a multi-disciplinary team to work on the development and delivery of features with different technical requirements. Their support has allowed us to accelerate our development work without building an internal team. They have also worked seamlessly with other third parties both during the acquisition of Dragonfly and development of our mobile app. Cloudini has been instrumental in bringing our ideas to life and providing guidance to help us make the best technical decisions. I would recommend getting in touch with them if you're looking for support.

Rebecca Palser

COO · Dragonfly

Hassan and the Cloudini team have been indispensable partners as we rebuilt our client-facing applications into a single platform. As well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.

David Claridge

CEO · Dragonfly

Cloudini did some great work for Sainsbury's, bridging complex interactions between some older less flexible systems, some rigid vendor solutions and the new systems we were building. The software Cloudini developers wrote stood up well, long beyond the interim scope of it needing to work for 12-18m and was still in active use 5 years after its creation to good effect, since it was part of mission critical systems.

Fraser Pearce

Senior Engineering Manager · Sainsbury's

Telecom · Frequently asked

Answers for telecom & media buyers.

31 projects delivered in this sector. We staff engagements with engineers and delivery leads who've already shipped in Telecom & media — the domain literacy is learned, not looked up.

Start here

Let's build
from here.

Thirty minutes with an actual engineer. No sales, no drip campaign. If we're the wrong fit we'll tell you and point you somewhere better.

Book a 30-min call info@enigmatixglobal.com

Response

Within one working day

Minimum

Two-week discovery

Telecom & media software
with consumer-grade polish.

Commoditised product, differentiated experience.

Things we've shipped
in telecom.

Media 01 — short-form music discovery.

Rise of Mutant Swarms — Steam tower-defense.

Plane Adventure — endless flyer with AR mode.

Treasure Core — offline digging simulation.

Survive Against the Monsters — action survival.